Our Terms & Conditions | Terrion

Last updated: July 30, 2025 These Terrion website terms of use for the Website (as defined below) constitute a legal agreement and are entered into by and between you and Terrion LP, a limited partnership (“Terrion”, “we”, “us”, or “our”). The following terms of use, together with any other terms they expressly incorporate by reference, (collectively,the “Terms of Use”) govern your access to and use of our website at terrion.com, including any text, pictures, media, data, functionality, information and other materials or content contained on or provided through such website (collectively, the “Website”). The terms “you” or “your” refer to the individual or entity browsing, installing, downloading, accessing or otherwise using the Website (“use” or “using” in these Terms of Use will mean any of the foregoing). BY USING THE WEBSITE, YOU ACCEPT AND AGREE TO BE BOUND BY AND COMPLY WITH THESE TERMS OF USE If you are using the Website on behalf of an entity, you represent and warrant to us that you have the authority to bind such entity to these Terms of Use. If you do not meet this requirement, you must not access or use the Website. These Terms of Use do not alter in any way the terms or conditions of any other agreements you may have with us in respect of any products, applications, services or otherwise. 1. Changes to these Terms of Use and the Website (a) Except where prohibited by applicable law, we reserve the right, at our discretion, to amend any element of these Terms of Use at any time by posting an amended version of these Terms of Use to the Website. If you do not agree to the amended version of these Terms of Use you must stop using the Website. Otherwise, your continued access to or use of the Website indicates your acceptance of the amended Terms of Use. (b)We reserve the right to discontinue the Website or change, withdraw or terminate any part of the Website at any time, without notice and at our discretion. We will not be liable if, for any reason, all or any part of the Website is restricted or unavailable at any time or for any period. 2. Privacy You understand that your personal information will be collected, used, disclosed, or otherwise processed in accordance with our privacy policy, found at https://terrion.com/en-CA/privacy-policy (the “Privacy Policy”). 3. Third-Party Content and Websites The Website may include content provided by third parties, including from other users and third-party licensors (“Third Party Content Providers”). All statements and opinions expressed in any such third-party content are solely the opinions and the responsibility of the Third Party Content Providers. To the extent permitted by applicable law, neither we nor the Third Party Content Providers have any responsibility or liability to you or any third party for the content or accuracy of any third-party materials. The Website may provide links or pointers to third party websites. We make no representations about any other websites that may be accessed from the Website. If you choose to access any such third party websites, you do so at your own risk. We have no control over the contents of any such third party websites and to the extent permitted by applicable law, wedo not have any responsibility or liability to you or any third party for such third party websites or for any loss or damage that may arise from your use of them. You are subject to any terms and conditions of such third party websites. 4. Your Use of the Website Your use of the Website is at your own risk. You are responsible for implementing safeguards to protect the security and integrity of your computer system and mobile device, and you are responsible for the entire cost of any service, repairs or connections to your computer system or mobile device that may be necessary as a result of your use of the Website. You are required to ensure that all persons who access the Website through your internet connection are aware of these Terms of Use and comply with them. The Website must not be framed or mirrored on any other site. You may link to the Website, provided you do so in a way that is fair and legal and does not damage our reputation. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. We reserve the right to withdraw linking permission at any time, without notice and at our discretion. 5. Prohibited Uses You agree that when using the Website you will not, directly or indirectly: (a) (i) attempt to breach, violate or circumvent or breach, violate or circumvent any security or authentication measures; (ii) restrict, disrupt or disable services to users, hosts, servers or networks; (iii) illicitly reproduce TCP/IP packet headers; (iv) disrupt network services and otherwise disrupt our ability to monitor the Website; (v) use any robot, spider, scraper or other automated or manual process or means to access the Website for any purpose, including monitoring or copying of any material on the Website or for developing and training models; (vi) violate the restrictions in any robot exclusion headers on the Website or bypass or circumvent other measures employed to prevent or limit access to the Website; (vii) introduce any viruses, trojan horses, worms, logic bombs or other material that is malicious or technologically harmful; (viii) attack the Website via a denial-of-service attack, distributed denial-of-service attack, flooding, mailbombing or crashing; (ix) take any action that imposes, or may impose, at our discretion, an unreasonable or disproportionately large load on the Website; or (x) otherwise attempt to interfere with the proper working of the Website; (b) in any manner violate any applicable federal, provincial, local or international law or regulation, including any laws regarding the export of data or software, patent, trademark, trade secret, copyright or other intellectual property, legal rights (including the rights of publicity and privacy of others) or transmit any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Use or the Privacy Policy; (c) transmit any material that is false, inaccurate, misleading, exploitative, obscene, harmful, threatening, abusive, harassing, hateful, defamatory, sexually explicit or pornographic, violent, inflammatory, or discriminatory based on race, sex, religion, nationality, disability, sexual orientation, age or any other legally prohibited ground or that is otherwise objectionable, such determination to be made at our discretion; (d) harvest or otherwise collect or store any information (including personal information) about other users of the Website, including e-mail addresses, without the express consent of such users; (e) transmit, or procure the sending of, any advertisements or promotions or sales, or encourage any other commercial activities, including any “spam”, “junk mail”, “chain letter”, contests, sweepstakes or other sales promotions, barter, or advertising or any other similar solicitation; or (f) create adaptations, translations or derivative works based on the Website, in whole or in part, or decompile, disassemble, reverse engineer or otherwise exploit any part of the Website. 6. Enforcement, Suspension and Termination We reserve the right at any time, without notice and at our discretion to: (a) take appropriate legal action, including referral to law enforcement or any regulatory authority, or notification of any harmed party of any illegal or unauthorized use of the Website. Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website; and (b) terminate or suspend your access to all or part of the Website. 7. Ownership; Reservation of Rights The Website and all of its features and functionality, including all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection and arrangement, are owned by us, our licensors or other providers of such material and are protected in all forms by intellectual property laws, including copyright, trademark, patent, trade secret and any other proprietary rights. The Terrion name, and all related names, logos, product and service names, designs, images and slogans are our marks or our affiliates’ or licensors’ marks. You must not use such marks without our prior written permission. Other names, logos, product and service names, designs, images and slogans mentioned, or which appear on the Website belong to their respective owners. Use of any such property, except as expressly authorized, will constitute an infringement or violation of the rights of the property owner and may be a violation of federal or other laws and could subject the infringer to legal action. Nothing in these Terms of Use grants you any rights in the Website, other than as necessary to enable you to access the Website. You agree not to adjust or to try to circumvent or delete any copyright, trademark, or other intellectual property notices contained on the Website and in particular, in any digital rights or other security technology embedded or contained within any content available on the Website. You agree not to remove any watermarks, labels or other legal or proprietary notices included in the Website. 8. No RelianceThe Website is provided for general information purposes only. It is not intended to amount to advice on which you should rely. Your use of the Website is at your own risk and to the extent permitted by applicable laws, we do not have any responsibility or liability whatsoever for your use of the Website. If you use this Website as a consumer residing in Québec, the foregoing does not liberate us from the consequences of our own acts or those of our representatives. 9. DisclaimerYOUR USE OF THE WEBSITE AND ANY SERVICES OR ITEMS FOUND THROUGH THE WEBSITE IS AT YOUR OWN RISK. TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE HEREBY DISCLAIM ALL EXPRESS, IMPLIED, COLLATERAL OR STATUTORY WARRANTIES, REPRESENTATIONS AND CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, COMPATIBILITY, TITLE, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE OR USE, OR ANY WARRANTIES OR CONDITIONS ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. WITHOUT LIMITING THE FOREGOING, WE DO NOT REPRESENT OR WARRANT THAT THE WEBSITE OR ANY SERVICES OR ITEMS FOUND THROUGH THE WEBSITE WILL BE COMPLETE, SECURE, SUITABLE, ACCURATE, RELIABLE, AVAILABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE CANNOT AND DO NOT GUARANTEE OR WARRANT THAT FILES OR DATA AVAILABLE FOR DOWNLOADING FROM THE WEBSITE WILL BE FREE OF VIRUSES OR OTHER DESTRUCTIVE CODE. YOU ARE SOLELY AND ENTIRELY RESPONSIBLE FOR YOUR USE OF THE WEBSITE AND YOUR COMPUTER, INTERNET AND DATA SECURITY. TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DENIAL-OF-SERVICE ATTACK, DISTRIBUTED DENIAL-OF-SERVICE ATTACK, OVERLOADING, FLOODING, MAILBOMBING OR CRASHING, VIRUSES, TROJAN HORSES, WORMS, LOGIC BOMBS OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON ANY WEBSITE LINKED TO IT. IF YOU USE THIS WEBSITE AS A CONSUMER RESIDING IN QUÉBEC, THE FOREGOING DOES NOT LIBERATE US FROM THE CONSEQUENCES OF OUR OWN ACTS OR THOSE OF OUR REPRESENTATIVES. 10. Limitation of LiabilityTO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL WE BE LIABLE TO YOU FOR ANY: (A) DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES; OR (B) LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, OR LOSS OF DATA, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OR RELIANCE ON, THE WEBSITE, ANY LINKED THIRD-PARTY WEBSITES, OR ANY WEBSITE CONTENT, MATERIALS, POSTING, OR INFORMATION THEREON, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY, WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE) OR OTHERWISE, EVEN IF WE WERE NOTIFIED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES. IF YOU USE THIS WEBSITE AS A CONSUMER RESIDING IN QUÉBEC, THE FOREGOING DOES NOT LIBERATE US FROM THE CONSEQUENCES OF OUR OWN ACTS OR THOSE OF OUR REPRESENTATIVES. 11. Indemnification You agree to defend, indemnify and hold harmless us, our affiliates and our and their respective directors, officers, employees, agents, licensors, licensees, suppliers or successors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable legal fees) arising out of or relating to your breach of these Terms of Use or your use of the Website, including third-party sites and third-party content other than as expressly authorized in these Terms of Use. 12. Geographic Restrictions We are based in Québec, Canada. The Website is not intended for use in any jurisdiction where its use is not permitted. If you access the Website from outside Canada, you do so at your own risk. You are responsible for compliance with laws including local laws of your jurisdiction. 13. Termination; Survival (a) These Terms of Use will commence on the day you first access or use the Website and will apply each time you use the Website. (b) The following sections, together with any other provision of these Terms of Use which expressly or by its nature survives termination or expiration, or which contemplates performance or observance subsequent to termination or expiration of these Terms of Use, will survive expiration or termination of these Terms of Use: Section 2 (Privacy), Section 2 (Your Use of the Website), Section 5 (Prohibited Uses) (c) Section 7 (Ownership; Reservation of Rights), Section 9 (Disclaimer), Section 10 (Limitation of Liability), Section 11 (Indemnification), this Section 13(b) (Termination; Survival), and 14 (General Provisions). 14. General Provisions (a) Governing Law. Except as restricted by applicable laws or if you use this Website as a consumer residing in Québec, these Terms of Use will be governed by and construed in accordance with the laws of the province of Ontario and the federal laws of Canada applicable therein, without regard to conflicts of law principles. If you use this Website as a consumer residing in Québec, these Terms of Use will be governed by the laws of the Province of Québec and the federal laws of Canada applicable therein, without giving effect to any principles of conflicts of law. Except as restricted by applicable laws or if you use this Website as a consumer residing in Québec, any action or proceeding arising out of or relating to the Website and under these Terms of Use will be initiated in Toronto, Ontario, and each party irrevocably submits to the exclusive personal jurisdiction and venue of such courts sitting therein. Notwithstanding the foregoing, this choice of jurisdiction does not prevent us from seeking remedies with respect to a violation of intellectual property rights in any appropriate jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods will not apply to these Terms of Use. (b) Entire Agreement and Interpretation. These Terms of Use constitute the entire agreement between you and us in connection with the subject matter of these Terms of Use and supersede all prior or contemporaneous agreements, representations or other communications between you and us you and us with respect to the Website. The terms “include” and “including” mean, respectively, “include without limitation” and “including without limitation.” The headings of sections of these Terms of Use are for reference purposes only and have no substantive effect. The terms “consent” or “discretion”, when used in respect of us in these Terms of Use, mean our right to withhold such consent or exercise such discretion, as applicable, arbitrarily and without any implied obligation to act reasonably or explain our decision to you. (c) Waiver. A waiver of any provision of these Terms of Use must be in writing and a waiver in one instance will not preclude enforcement of such provision on other occasions. (d) Severability. Any provision of these Terms of Use found by a tribunal or court of competent jurisdiction to be invalid, illegal or unenforceable will be severed from these Terms of Use and all other provisions of these Terms of Use will remain in full force and effect. (e) English Language. The French version of these Terms of Use is available at https://terrion.com/fr-CA/terms-and-conditions La version française de la présente convention est disponible à https://terrion.com/fr-CA/terms-and-conditions (f) Contact. If you have any questions or comments regarding these Terms of Use or have feedback, comments, requests for technical support and other communications relating to the Website please contact us atinfo@terrion.com